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Customer service
Prepaid Packing Service
Send us your watch, free of charge
Does your watch need servicing? Our prepaid consignment system is simple, quick and free of charge. Here's how to take advantage of it:
Enter your contact information below.
Within 48 hours, we will send you a postage-paid parce, a protective watch case and a form to fill out.
When you receive the package, please place your watch in the protective case and insert the case into the postage-paid parcel along with the duly completed form.
Carry the parcel to your post office and request a shipping receipt.
Only one watch may be sent per parcel, and the service is only available for use by private individuals who own Certina watches living in the countries indicated in the drop-down list. Your watch will be sent to the official Certina centre of your country.
Country
Country*
Liechtenstein
Switzerland
Title
Title *
Mr.
Ms.
First name
Last name
Email
Address
Address 2
Zip code
City
* Required Fields
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